Privacy Policy

Introduction

This Privacy Policy describes how Lift.AI ("we," "us," or "our") collects, uses, and discloses your information when you use our services, including our text messaging services. We are committed to protecting your privacy and ensuring you have a positive experience when using our platform.

Information We Collect

When you opt in to our text messaging service, we collect your phone number and may associate it with other information in your account profile, such as your name, email address, and service preferences. We may also collect data about your interactions with our text messages, including delivery receipts, read receipts, and your responses.

How We Use Your Information

We use your phone number and related information to:

• Send you the text messages you've opted to receive
• Respond to your inquiries and provide customer support
• Improve our text messaging services and customer experience
• Comply with legal obligations and enforce our terms of service

Information Sharing

We do not share your mobile phone number or any related information with third parties or affiliates for marketing or promotional purposes. Your mobile information is kept confidential and is only used for the specific purposes you have consented to.

We may share your phone number and related information only with:

• Service providers who help us deliver our text messaging services (such as SMS gateway providers)
• Legal authorities when required by law, regulation, or legal process
• To protect the rights, property, or safety of Lift.AI, our users, or others

Under no circumstances will your mobile information be sold, rented, or leased to any third party.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of your data.

Your Rights

You have the right to:

• Opt out of text messages at any time by replying "STOP" to any message
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or via text message.

Contact Us

If you have questions or concerns about our privacy practices or your personal information, please contact our privacy team at privacy@lift.ai.